Conflict Resolution (9533)

This workshop empowers delegates to:

  • Understand the different conflict situations in the workplace.
  • State and explain the difference between feelings and actual problems when dealing with conflict.
  • Handle and resolve a conflict in the workplace.

Who should attend?

  • Managers of small businesses.
  • Junior Managers of business units within larger organisations.
  • Team Leaders, Supervisors, First-line Managers and Section Heads.

SAQA US ID: 9533 (3 Credits on NQF Level 3)

Duration: 2 days

Location: this course is held on-site at the client’s venue.

For more info please open or save the full course synopsis: Conflict Resolution (PDF)

Request a Quote Now!