Conflict Management (114226)

The workshop will give learners the following capabilities:

  • Describing the main sources of conflict
  • Describing appropriate techniques to manage conflict
  • Implementing a strategy to resolve conflict
  • Developing the attributes of a good conflict manager

Who should attend?

  • Management, Supervisors and all staff needing to manage conflict in the workplace.

SAQA US ID: 114226 (8 Credits on NQF Level 5)

Duration: 2 days

Location: this course is held on-site at the client’s venue.

For more info please open or save the full course synopsis: Conflict Management (PDF)

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