Effective Communication (119462)

This programme will empower participants to:

  • Respond critically yet sensitively as a listener.
  • Analyse their own responses to spoken texts and adjust as required.
  • Use strategies to be an effective speaker in sustained oral interactions.
  • Evaluate spoken discourse and improve efficiency.

Who should attend?

  • Managers, Team Leaders, Secretaries and staff interacting with clients.
  • Anyone who who needs to promote clear and unambiguous communication.

SAQA US ID: 119462 (5 Credits on NQF Level 4)

Duration: 2 days

Location: this course is held on-site at the client’s venue.

For more info please open or save the full course synopsis: Effective Communication (PDF)

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