This programme will empower participants to:
- Respond critically yet sensitively as a listener.
- Analyse their own responses to spoken texts and adjust as required.
- Use strategies to be an effective speaker in sustained oral interactions.
- Evaluate spoken discourse and improve efficiency.
Who should attend?
- Managers, Team Leaders, Secretaries and staff interacting with clients.
- Anyone who who needs to promote clear and unambiguous communication.
SAQA US ID: 119462 (5 Credits on NQF Level 4)
Duration: 2 days
Location: this course is held on-site at the client’s venue.
For more info please open or save the full course synopsis: Effective Communication (PDF)